Contact us

Feel free to reach out using the options below, and we will respond to your inquiry promptly.

Have a question or feedback? Fill out the form below, and we'll get back to you as soon as possible.

Or drop us a message via email.

Other ways to reach us

Email usQuestions, feedback, billing.Write to support
Report an issueSomething broke or published wrong.Send report

Frequently asked questions:

Everything you need to know about the product and billing.

Do I need my own OpenAI key?

Yes. AI features run on your own OpenAI key on every plan. You add it once in settings, calls are billed to your OpenAI account, and Postrim never marks them up.

Which platforms can it publish to?

X, LinkedIn, Instagram, TikTok, YouTube, Threads, Bluesky, Reddit and Facebook. An account only posts to the platforms you connect to it.

What happens to posts that are too long?

They are split into a numbered thread that fits each platform, never cut off mid-sentence. Platforms without threads get the full text folded into one post.

How does billing work?

Pro is billed monthly through Lemon Squeezy, who act as merchant of record and take your payment details directly. We never see your card number.

What happens when I cancel?

Cancelling stops the next renewal. Your plan keeps working until the end of the period you already paid for, then the account drops back to Free.

Put your queue to work.

Three accounts free. Connect a brand and schedule this week's posts.